Cancellation Policy
Cancellation of class
In the event that a class is cancelled for any reason, students will be immediately notified via email and/or phone. A full refund will be given within 14 days of the cancellation.
Cancellation by student
If a student has to cancel 7 days or more before the start of the course, we can reschedule you to a future class or issue a refund of all money, except a $25 processing fee. If a student cancels less than 7 days before the course, your payment will be credited toward another scheduled class within the next calendar year.
Student No-Show
If you do not attend your scheduled class without making prior arrangements with us, Mountain Shadow Massage will retain 100% of the class fee. Once you begin a class, all fees are non-refundable. Any class scheduled specifically on request are non-refundable but may be rescheduled with prior notification.
SPECIAL NEEDS:
Please contact us about special needs or handicaps and every effort will be made to accommodate you during the class.
